Speaker Bio

Rick Roberge

David Kurlan & Associates

Tuesday, April 14, 2009

Rick Roberge began his sales/sales management career while in college and spent the 70's and early 80's working in direct sales to consumers and homeowners. During his transition from consumer sales to business-to-business sales, he realized that the techniques and tools used by a professional salesperson with a prospective customer were exactly the same techniques and tools that were used by a professional debt collector with a debtor. In 1987, he founded The Commercial Collection Agency and quickly developed a reputation as an avid "creditors rights" advocate. Over the years, he has personally represented hundreds of clients against thousands of debtors. In the process, he realized that every time he was asked to collect a debt, he had to resell the product or service or finish the process left incomplete by the salesperson.

At David Kurlan & Associates, Rick uses his experience to concentrate on helping individual salespeople, professional service providers, and sole proprietors:

• prospect for better customers
• speed up the sales process while creating a complete "meeting of the minds" between salesperson and customer
• close effectively and completely
• strategically manage relationships with clients to develop loyalty and a lifetime of referral business.

Rick is a "hands on" trainer and coach, so he can often be seen working alongside David Kurlan & Associates' clients at trade shows, honing their skills at networking events, developing telephone technique on conferenced "live" sales calls, and role playing and debriefing "real life" sales situations.